Delivery Policy

We at NYRCollection.com strive to provide fast and reliable delivery of our products to our customers. Please read this policy carefully to understand our delivery procedures and expectations.

Order Processing

Once an order is placed on our website, it will be processed within 1-3 business days. During high-volume periods such as holidays, processing time may be longer. You will receive an email confirmation once your order has been processed.

For wholesale orders, please pick what you want with quantity and place the order. Disregard the prices shown on the website. Checkout with your correct delivery address and contact information. Please choose bank transfer as the ONLY payment option. We will get back to you within 1-3 business days with product availability and wholesaling quotes. Minimum order quantity for each SKU is 100 pieces, unless specifically discussed and agreed.

Shipping Methods and Timeframes

We offer several shipping options for our customers to choose from during the checkout process. The delivery timeframe will depend on the shipping option selected, as well as the destination of the order. Estimated delivery timeframes are as follows:

Standard shipping: 7-10 business days

Expedited shipping: 3-7 business days

Overnight shipping: 2-3 business days

Please note that delivery time frames are estimates only and are not guaranteed. We will do our best to ensure timely delivery of your order, but we cannot be held responsible for shipping delays that are outside of our control.

If you are buying in huge bulk quantity that we don’t have in stock, we may need to place a new order for manufacturing, which may take 15-45 days to finish before it can be shipped to you. The turn around time varies case by case.

You can choose to ship by international carrier (Postal Service, DHL, UPS, FedEx), Air Freight or Sea Shipping. Your order may be shipped out in multiple packages or batches. We will relay all the shipment information to you when shipped. ETA (not including manufacturing or order processing time) for different shipping methods are as follows:

International Carrier: 7-10 business days

Air Freight: 10-20 business days

Sea Shipping: 20-40 business days

Shipping Costs

Shipping costs will be calculated based on the shipping option selected during the checkout process, as well as the destination of the order. Shipping costs will be displayed on the checkout page before you complete your order.

For bulk wholesale orders, we will quote to you with shipping included.

International Shipping

We currently offer shipping to selected international destinations. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your order on our website, or on the website of the shipping carrier.

Delivery Issues

If you experience any issues with the delivery of your order, please contact us immediately so that we can assist you. We will do our best to resolve any delivery issues as quickly as possible.

Returns

For information on our returns policy, please refer to our Returns Policy page.

We reserve the right to update or modify this Delivery Policy at any time without prior notice. If you have any questions or concerns about this policy, please contact us at [email protected].